Terms of service

Terms of Service

Welcome to GentleUrn. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by GentleUrn. Throughout the site, the terms “we”, “us” and “our” refer to GentleUrn. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Custom & Personalized Orders

User Content: By uploading photos or providing text for customization, you represent that you own the rights to such content or have permission to use it.
Accuracy: We rely on the photos and information you provide. While our artists strive for a high degree of likeness (especially for 3D printed figurines), minor artistic variations may occur as part of the handcrafted process.
Production Time: You acknowledge that custom orders require a production period (3-10 business days) before shipping.

3. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Pricing and Modifications

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites.

6. Limitation of Liability

In no case shall GentleUrn, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of our services or products.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.